Returns & Exchanges
At Kingz, we stand by the quality of our athletic gear and offer a 30-day window for returns or exchanges on all items in original, unused condition. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free of any signs of wear or use.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.